Support
Frequently Asked Questions
Need something cleared up? Here are our most frequently asked questions.

Am I charged to view my video?

Yes. We calculate the number of kb of video that your clients review during the month. This means that a portion of the data charge for the month will be from users who view the video. Typically most clients review only a small fraction of the video that they store on our service and you should expect the greatest use of data to come from the storage itself.

Still have questions?

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