In short the Admin Portal is primarily for system setup, configurations, and account management, while the Video Portal is for end-users to access, view, and manage camera feeds, recordings, and analytics.

Yes, the Admin Portal is designed to be accessible across multiple devices, offering compatibility and usability across various platforms such as desktops, laptops, tablets, and smartphones.

The Admin Portal serves as a management tool for all of the sub-integrators and customers you host on your account, but it doesn’t contain video archives. The Admin Portal ensures robust security measures to safeguard sensitive account information.. It employs industry-standard encryption protocols and follows stringent security practices to protect data, ensuring confidentiality and integrity.

Yes, troubleshooting is available as a separate tab in your Admin Portal, as well as comprehensive support are available for the Admin Portal. Our dedicated support team provides assistance to address queries, issues, or technical concerns promptly.

Yes, troubleshooting is available as a separate tab in your Admin Portal, as well as comprehensive support are available for the Admin Portal. Our dedicated support team provides assistance to address queries, issues, or technical concerns promptly.

Yes, historical data is easily accessible through the Admin Portal logs.

Absolutely, the Admin Portal allows customization of user roles within organizations. Users can be assigned specific permissions and access levels to devices, features and portals tailored to their roles and responsibilities.

No, updates and new features within the Admin Portal are typically included in the service without additional costs. Our commitment involves continuous enhancements and improvements for a seamless user experience.